DON'T MENTION THE PHONES!!!!!!!!!!!!!!!!!!!! Since 9th December we've had 3 days of working phone - told it'd be fixed by tomorrow, 30th. Now they tell us it'll be before 7pm on 6 JANUARY!!! Thank heavens for email (firstname.lastname@example.org) - and Skype - at least we can ring out but only folks with Skype can call us. It's a daily 16km round trip to our nearest mobile reception in Daintree Village to pick up any messages on the diverted mobile - grrrrrr! Just sent in an another official complaint!
Postscript - amazingly our neighbours still have working phones as this is the main Telstra connection box in the middle of our valley - from here the cable lies, unprotected, under the road then comes up sticky-taped to a post then looped through the trees over a frequently-flooding creek!
Now we do appreciate that there will be many, many people without phones after the current catastrophic floods throughout much of Queensland ... but our small business will have been without a landline for almost a MONTH!